My dream is to work for a “micromanager” … said no one ever.
In general these are the responses when asking people about what they desire in a positive working environment:
- I strive to be managed by someone who monitors my every move.
- I love having work delegated to me, then have that very person watch over my shoulder.
- My favorite thing to do is write daily update status reports on a project that was entrusted to me.
- My preferred way to communicate with my manager is to have him come into my office daily and ask benign questions about mundane details.
- My goal is to travel to the office every single day to make sure my manager knows exactly what I’m doing with each minute.
- Can I please turn in a daily schedule that has every task outlined? I need them to know I’ve been working, and not doing things like eating lunch.
- I live for the days of ever changing project priorities based on my managers mood. That’s what keeps the job a challenge.
- Trust? Who needs to be trusted? I deserve to have less trust placed on me than your standard teenager.
What? No? That’s NOT what people say? Oh.
You laugh. You laugh because you know somewhere in the deep dark recesses of some managers minds these beliefs lurk. (You may be actually working for one right now.)
You may laugh because you know these actions are archaic. We inherently know that micromanaging stifles creativity and innovation. We know micromanaging is detrimental to a person’s self-esteem and overall work performance.
Yet, the behavior still exists. So, if every manager KNOWS that micromanaging is a poor performance tool, and every manager INSISTS they are not this dreaded person – then logically the micromanaging boss should be extinct. Right? The results would not indicate so. Therefore it is time to reflect, could the micro-boss be you?
Gut check time:
- Are you a “helicopter boss”? Constantly checking in and requiring check-ins? (You know, not because you want to – but for their own good.)
- Do you dictate work be performed in a particular way – focusing on the “how”, rather than the outcome?
- Do you insert yourself into projects without asking or being asked?
- Demand unrealistic turnaround times without consulting the team on actual work requirements?
- Do all project decisions must first be run past you (just in case, of course)?
- Are you focused on the details of the project, not the bigger picture?
- Have a tough time delegating in general? No one can or will do it better than you, that’s why you’re the boss.
See yourself? Maybe not in all areas, just in a few? As with any self-assessment, key is to be honest with yourself. If you know in your heart of hearts you are reflected in the above questions. Now what?
Doctor, heal thyself.
After being a witness to an extreme level of micro-managing, I was prompted to do some research. I came across 76,700 articles about “How to manage a micromanager.” Some more constructive than others. They all start with the premise of the victim adapting their behavior to best fit in with the abuser. Here’s my question – if you are the victim, why must you adjust YOUR behavior? This perpetuates a cycle. We cannot change a mindset that does not want to be changed but this doesn’t mean we have to take the micromanager laying down, waiting for them to yet again trample our backs like the pathway to an open bar. It’s time to work together, or work that network and escape the abusive situation you are in. You deserve better.
For those of you who recognized yourselves, time to take the first step and acknowledge an issue exists.
It’s about power.
It is important to mention that there are a people who are at their happiest being uncompromising micromanagers. This is because, at it’s core, micro-managing is about power. Specifically, power over you. The need for power is a strong personal driver and not a driver you can change overnight (if at all). As a person being victimized, this is a mindset that can only be recognized and then perhaps influenced by you.
Understand the triggers.
Once you come to terms that micro-managing is a power play – as a manager, do you have triggers that bring this behavior to the forefront? Understanding trigger behaviors will help you to mitigate your inclination to micromanage situations. For those of you on the micromanaging receiving end these may be some ideas to help you develop your micro-boss to being a better leader.
Try these tips to start the healing process.
- Do you find that you are always changing how you measure success? Technology allows us to measure anything and everything to death. This can be good news and bad news. Try this: During project kick-off meetings determine one or two methods of success measurements and STICK TO THEM. Measure what is important to the big picture, anything else eats up time and gets in the way of big picture completion.
- As a manager, does your heart start pounding when you haven’t had a status update in 24 hours? Take a deep breath. Take a walk. There is difference between monitoring behavior and measuring success. Don’t let the two cross paths. Ask yourself, do you trust your team? If not, you have bigger issues than what can be solved in this post. If you do, then allow your team to come to you for coaching and guidance. Try this: Determine in the kick-off meeting a realistic check-in schedule and ask one question of everyone, are they in the red or yellow zone? If so, ask how you can help. If not, let them get back to work.
- Is everything important and urgent? Do your task list items all have giant A’s next to them? When everything is important and urgent, one feels the need to micromanage to keep the plates spinning. Try this: Set one high priority item per person or team that is critical to project completion. How the team works to this priority is up to them. As a team member, clarify which priority is the TRUE priority. Nail it down and come to an agreement ensuring this one priority will be number one on your list too.
- Does everything become about you? At first it’s about the project, then somewhere down the line it becomes about you? Recognize when your vocabulary turns turns from “we” to “I”. Do you feel if something is incomplete or fails, it makes you “Look bad“. Red flags! Try this: Instead of “I need…”, how about “How can we…”? This tip works both ways, “How can we move the project forward?” or “When can the team get together to review milestone work?” Worrying less about the “I factor” allows people to innovate to create the best possible and most appropriate solutions for the project at hand.
Controlling the fear.
Working for a micromanager can be painful. For those of you who may recognize yourselves, it may be painful to stop. As stated before, power is a strong personal driver but so is fear. Fear or failure, fear of letting go, fear of someone looking better than you, fear of making making wrong decisions. Control the fear, and let the team go.
The emotional strain being caused isn’t worth it. Put a good person in a bad situation, and the bad situation will win every time and who really are the winners? Certainly not the organization, who now has to spend money to find a replacement, not you who will have to train the replacement and not the person leaving. Many good people have left great organizations run by micromanaging people. No one really wants to leave, what may be a great opportunity, because they cannot fit within the culture created by micro driven craziness.
From the words of Yoda: “Fear is the path to the dark side. Fear leads to anger, anger leads to hate, hate leads to suffering.”
Let’s end the suffering.
Do you have experiences to share? Tips to recommend for reforming micromanagers? Share your thoughts.
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Foreword by Brent Schlenker